Privacy Policy

This Privacy Policy describes how DeltaBridge collects, uses, stores and protects the personal information of individuals who visit our website or engage with our services. We are committed to handling your information with care, transparency and respect.

1. Who We Are

DeltaBridge is a professional advisory and services firm headquartered in the Kingdom of Saudi Arabia. We offer a broad range of services to organisations and individuals, including Financial Advisory, Data Analytics and Business Intelligence, Enterprise Resource Planning implementation, Cybersecurity Consulting, Artificial Intelligence Training, and Saudi Business Setup Advisory.

Our website is located at www.deltabridge.net. If you have any questions about how we handle your personal information, you are welcome to contact us at:

• Email: sam@deltabridge.net
• Website: www.deltabridge.net

2. What Information We Collect

We collect personal information in the course of operating our website and delivering our services. The information we collect falls into two broad categories.

Information You Provide to Us

When you contact us, submit an enquiry form, or request a consultation, you may provide us with:

• Your full name and professional title
• Your email address and telephone number
• The name and details of your organisation
• The nature of your enquiry or the services you are interested in
• Any additional information you choose to include in your message

Information Collected Automatically

When you visit our website, our systems may automatically collect certain technical data, including:

• Your Internet Protocol address and general geographic location
• The type of browser and device you are using
• The pages you visit and the duration of your visit
• The website or search engine that directed you to our site

This technical data is collected to help us understand how our website is being used and to improve the experience we offer. It is not used to identify you personally unless you have separately provided us with your contact details.

3. How We Use Your Information

We use the information we collect for legitimate business purposes, always within the boundaries of applicable law. These purposes include:

• Responding to your enquiries and providing the services you have requested
• Evaluating your needs and preparing proposals or recommendations
• Communicating with you about our services, upcoming events, or relevant developments in our fields of expertise
• Improving the content, functionality and user experience of our website
• Fulfilling our legal and regulatory obligations under the laws of the Kingdom of Saudi Arabia
• Maintaining accurate internal records for the purposes of service delivery and administration

We will only use your personal information for the purposes described in this policy. We will not use your information in ways that would surprise you or that go against your reasonable expectations.

4. The Legal Basis for Processing Your Information

In accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia (the PDPL), we process your personal information on the following legal grounds:

• Consent: where you have given us your express consent to contact you or to use your information for a specific purpose
• Contractual necessity: where processing your information is necessary to fulfil a service agreement or to take steps at your request before entering into an agreement
• Legitimate interest: where we have a genuine and proportionate business reason to use your information, and that reason does not override your rights and interests
• Legal obligation: where we are required by law or regulatory authority to process your information

5. How We Protect Your Information

We take the security of your personal information seriously. We have put in place technical and organisational measures designed to protect your data against accidental loss, unauthorised access, alteration and disclosure. These measures include:

• Secure encrypted transmission of data exchanged through our website
• Access controls that restrict who within our organisation can view personal information
• Regular reviews of our data handling and security practices
• Staff awareness of their responsibilities when handling personal information

While we work hard to protect your information, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach that affects your rights or interests, we will notify you and the competent regulatory authority in accordance with the requirements of the PDPL and its implementing regulations.

6. Sharing Your Information with Others

We do not sell, rent or trade your personal information to third parties. We may, however, share your information in the following limited circumstances:

• With trusted service providers who assist us in operating our website or delivering our services, subject to confidentiality obligations and only to the extent necessary for them to perform their role
• With regulatory authorities or government bodies where we are required to do so by law or by a binding legal order
• In connection with a merger, acquisition or restructuring of our business, where personal data forms part of the assets being transferred, subject to appropriate safeguards

Any third parties with whom we share your information are required to handle it with the same standard of care that we apply ourselves.

7. Cross-Border Transfers of Personal Data

Our primary operations are based in the Kingdom of Saudi Arabia. Where we need to transfer your personal data outside the Kingdom, we will ensure that any such transfer is carried out in compliance with the requirements of the PDPL, including where required by ensuring that the receiving country provides an adequate level of data protection or that appropriate contractual safeguards are in place.

8. How Long We Keep Your Information

We retain your personal information only for as long as is necessary for the purpose for which it was collected, or as required by applicable law or regulation. When your information is no longer needed, we will securely delete or anonymise it. In general terms, this means:

• Information relating to an active client relationship will be retained for the duration of that relationship and for a reasonable period thereafter for legal and administrative purposes
• Information from website enquiries that did not result in an engagement will be retained for a period sufficient to allow us to respond and follow up, and then deleted
• Technical website data may be retained in aggregated and anonymised form for analytical purposes indefinitely

9. Your Rights Under the PDPL

As an individual whose personal information we hold, you have the following rights under the Personal Data Protection Law of the Kingdom of Saudi Arabia:

• The right to be informed about how your personal information is being used
• The right to access the personal information we hold about you
• The right to request correction of any inaccurate or incomplete personal information
• The right to request deletion of your personal information, subject to our legal and contractual obligations
• The right to withdraw your consent at any time, where consent is the legal basis for our processing
• The right to object to certain types of processing

We will respond to your request within 30 days of receiving it. In certain circumstances permitted by the PDPL, we may decline a request or require additional time to respond, in which case we will explain the reason to you.

To exercise any of these rights, please contact us at sam@deltabridge.net. Please include enough information for us to identify you and to understand your request clearly.

10. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance your experience and to help us understand how visitors interact with our content. Cookies are small text files placed on your device by your web browser. We use the following types of cookies:

• Essential cookies that are necessary for the basic functionality of our website
• Analytical cookies that help us understand how our website is being used, so that we can improve it

There is currently no specific cookie legislation in the Kingdom of Saudi Arabia. We operate our cookie practices in a manner consistent with the principles of the PDPL. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

11. Links to Other Websites

Our website may from time to time contain links to the websites of third parties. These links are provided for your convenience and information. Once you leave our website, this Privacy Policy no longer applies. We recommend that you read the privacy policy of any website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make changes, we will update the effective date shown on this document and publish the revised version on our website. We encourage you to review this policy periodically. If any change significantly affects the way we handle your personal information, we will take reasonable steps to bring this to your attention.

13. Contact and Complaints

If you have any questions, concerns or complaints about the way we handle your personal information, we want to hear from you. Please contact us at:

DeltaBridge
Email: sam@deltabridge.net
Website: www.deltabridge.net

If you are not satisfied with our response, you have the right to lodge a complaint with the Saudi Data and Artificial Intelligence Authority (SDAIA), which is the competent supervisory authority responsible for enforcing the PDPL in the Kingdom of Saudi Arabia.